Logo Die Sachsen News
News / Economy

Fragrance oil for more comfort - How the railroads keep trains clean

Fragrance oil for more comfort - How the railroads keep trains clean
"On-the-go cleaners" should ensure more cleanliness on the train. / Photo: Jan Woitas/dpa
From: DieSachsen News
Train full, toilet dirty? To ensure that this is not the case, Deutsche Bahn has launched a program for more comfort. What this means for the cleaning staff.

When Sandra Lux travels by train for work, the first thing she does is stick a red and white note on the toilet door. "We clean for you. This toilet will be available again shortly. Thank you for your patience," it says in German and English.

Lux is an "en route cleaner". Her job is to ensure that an ICE train is clean and tidy, even if it has been traveling for many hundreds of kilometers. Deutsche Bahn has just doubled the number of staff nationwide.

"Caribbean" scented oil in the train toilet

Lux slips on blue gloves and begins her work. "Toilet, bars, waste bin, mirror, floor, handles" - this is the order in which the 62-year-old proceeds. At the end, she applies some "Caribbean" scented oil. "The toilets sometimes look like this and sometimes like that. It's not like it always is at home," says Lux. Of course, dirty toilets are not nice. But Lux takes it in her stride: "It's my job," she says.

Lux has been with the railroad since 1981, she says. She trained as a locomotive fitter and has now been an "en route cleaner" for 25 years. She usually works on the ICE train between Leipzig and Berlin. Twice there and twice back - that's what a normal working day looks like for her. While she cleans and collects passengers' garbage in the carriages, a total of 600 kilometers fly by outside.

More from this category

Cleanliness suffers over the course of a day

The cleanliness of a train is a rather complex matter. There are different types of cleaning at different times. Basically, when a train starts its first journey in the morning, it is clean. "And then the day begins with all its challenges," says Olaf Berger (61), application engineer at DB Services Vehicle Services.

Around 400 ICE trains are on the rails across Germany. In terms of figures, Deutsche Bahn transports more than 370,000 long-distance passengers every day. "It is becoming increasingly difficult to keep a train clean throughout the day," says Berger. To improve this, Deutsche Bahn has launched an immediate program for more comfort in long-distance transport. The number of "en route cleaners" has risen from 110 to 220, and they are mainly deployed on high-demand routes.

Cucumber slices on the ceiling

Everyone who wants to keep trains clean can tell little stories about why it's not that easy. The sanitary facilities are the most critical, but some of the toddler compartments also have to put up with a lot, says Berger. "I once had a frustrated passenger who stuck slices of cucumber from a jar to the ceiling." However, the vast majority of passengers behave in an absolutely appropriate manner.

The feedback from passengers about the cleaning staff is positive, says Berger. A 32-year-old mother sitting on the ICE with her four-month-old son confirms that cleanliness is an important issue for her. She often commutes between Berlin and Munich with her baby. "Of course, it's also important that a train is on time and not just clean," she adds.

Friendly passengers make cleaning staff happy

"On-the-go cleaner" Lux now has another colleague who works with her on the ICE between Leipzig and Berlin thanks to the immediate action program. It was impossible to manage such a train on the route alone, but it works better with two people, they both report. It gets exhausting when the trains are very full and you can barely get through.

It annoys her when passengers don't appreciate her work, says the 62-year-old. "But there are also passengers who say thank you and are happy when they can go into a toilet that has just been cleaned," she says. "I then also have fun and say: "Just for you, extra freshly cleaned!"

Copyright 2026, dpa (www.dpa.de). All rights reserved

The translations are automated with the help of AI. We look forward to your feedback and your help in improving our multilingual service. Write to us at: language@diesachsen.com.
Sachsen News
Article from

Sachsen News

Sachsen News is responsible for the content itself. The platform's code of conduct applies. The platform checks and treats content in accordance with the legal requirements, in particular the NetzDG.

Social Media