The Sahra Wagenknecht Alliance (BSW) wants to use artificial intelligence to better guide patients through the healthcare system. In light of unfilled family physician positions, long wait times, and overcrowded emergency rooms, the BSW parliamentary group in the Saxon State Parliament announced that it is proposing a forward-looking initiative for healthcare. A motion calls on the government to develop a corresponding AI-based platform and to integrate it with existing systems such as electronic health records and e-prescriptions. This would benefit both patients and healthcare professionals alike. “Particular challenges exist in rural areas and in the context of demographic change. Many older and chronically ill people live alone and struggle to navigate the healthcare system,” the statement said. Existing digital services have often failed due to technical complexity, a lack of clarity, and a lack of integration. “Artificial intelligence cannot and must not replace doctors, but it can make the daily lives of patients and their families much easier,” explained parliamentary group leader Ronny Kupke. “When medical findings are translated into understandable everyday language, the app reminds patients to take their medication, and a smart initial assessment prevents emergency rooms from becoming unnecessarily overburdened, everyone wins.” However, the parliamentary group leader emphasized that older people and those with less digital experience must not be left behind. True digitalization only works if it is accessible and supplemented by in-person support. The BSW motion calls for the government to develop a comprehensive strategy in collaboration with the Association of Statutory Health Insurance Physicians, the Medical Association, hospitals, and long-term care insurance funds. At its core is an accessible app that can also be used by seniors; it presents data in an understandable way, enables symptom diaries, and acts as a digital guide that categorizes symptoms and refers patients to the appropriate service—such as a primary care physician, on-call service, or the emergency room. Copyright 2026, dpa (www.dpa.de). All rights reservedAI cannot replace doctors, but it can make patients’ daily lives easier
App to Serve as a Digital Guide